You acknowledge and agree that, to the extent permissible at law, this Website and all content appearing on it are provided on an “as is” and “as available” basis, without warranties of any kind.
To the maximum extent permissible by the law, we are not liable and responsible for any loss or damage, whether direct or indirect and however caused (including through negligence) that you may suffer in connection with your use of this Website or any linked website and take no responsibility for any loss arising out of your use of or reliance on information contained on or accessed through this Website.
Frontline Recruitment Group Pty Ltd, Frontline Recruitment Group NZ Pty Ltd, Frontline Recruitment Group NZ Limited, Express Services Inc, Express Employment Professionals AU Pty Ltd, (“Frontline”) in Australia and New Zealand and their related bodies corporate are committed to protecting the privacy of your personal information, including visitors to our websites. This policy outlines how we collect personal information and how we maintain, use, store and disclose the personal information we hold.
Personal information is any information or an opinion (whether true or not) about an identifiable individual. It includes, for example, the opinions of others about an individual's work performance (whether true or not), work experience and qualifications, aptitude test results and other information obtained by us in connection with a franchise application.
Sensitive information is a special category of personal information in Australia. It includes information or an opinion about an individual's: racial or ethnic origin, political opinions, membership of political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association or membership of a trade union, sexual preferences or practices, criminal record that in all cases is also personal information, biometric information, and health information about an individual (including information or an opinion about the health, including any illness, disability or injury (at any time) of an individual. The Australian Privacy Act protects the collection, use and disclosure of sensitive information. Where we require this information we will ask for your consent, unless otherwise allowed by the Australian Privacy Act.
Personal information will be collected about you when we receive:
The types of personal information we may collect includes:
We gather information about all of our website users collectively, such as what areas users visit more frequently and what services users access the most. We only use such data anonymously and in the aggregate. This information helps us determine what is most beneficial for our users, and how we can continually create a better overall website experience for you.
Frontline websites include but are not limited to:
Your personal information will be used in connection with:
If you do not give us the information we seek it may limit our ability to deal with you.
Safeguarding the privacy of your personal information is important to us, whether you interact with us personally, by phone, mail, over the internet or other electronic medium. We hold personal information in a combination of secure computer storage facilities and paper-based files and other records and take such steps as are reasonable in the circumstances to protect the personal information we hold from misuse, interference and loss, unauthorised access, modification or disclosure. We may need to maintain records for a significant period of time. However, when we consider information is no longer needed, we will remove any details that will identify you or we will securely destroy the records.
You can make enquiries, requests to access or correct your information, or complain about alleged breaches of the relevant Privacy Acts to our Privacy Officer:
Frontline Recruitment Group
+ 61 2 8016 5400 firstname.lastname@example.org
PO Box Q1359
QUEEN VICTORIA BUILDING NSW 1230
We aim to acknowledge receipt of all complaints within 10 working days and aim to resolve all complaints within 30 working days. This may not be possible in all circumstances depending on the contents of the complaint. In this situation, we will respond to your complaint in a reasonable time. If you are not satisfied with our response to your complaint you may contact:
Office of the Australian Information Commissioner
GPO Box 5218
Sydney NSW 2002
Telephone: 1300 363 992
You can contact the Office of the Privacy Commissioner.
Subject to some exceptions that are set out in both the New Zealand Privacy Act and the IPPs, you can gain access to the personal information that we hold about you.
These Website Terms and Conditions (the “Agreement”) is a binding agreement between you and Frontline Recruitment Group Pty Ltd (ACN 078 126 851) Frontline Recruitment Group NZ Limited (CN 8146857) and their related entities (“Frontline”) (you and Frontline sometimes referred to as a “party” and collectively the “parties”).
We hold rights under licence to the Website, and all intellectual property related to the Website, except for the Postings (as defined below). All content, organization, graphics, design, compilation and other matters related to or included on the Website or Services, except the Postings, are protected under applicable copyrights, trademarks, or other proprietary (including but not limited to intellectual property) rights and owned by us. Subject to your compliance with this Agreement and applicable EULA, we grant you a personal, non-exclusive, non-transferable, revocable permission to use the Website for the sole purpose of enabling you to use the Website in the manner provided by this Agreement and the EULA applicable to your registration (the “License”), which EULA further defines the scope of your License as it relates to the Website. Please review this Agreement and the EULA applicable to your use carefully.
No right, title or interest in or to the Website or any content on the Website is transferred to you other than the License. Frontline retains all rights not expressly provided to you and Frontline is and shall be the sole and exclusive licensed holder of the Website and Website content together with any and all improvements in, modifications to, and/or derivative works thereof, including all intellectual property rights therein, whether or not developed, conceived and/or actually reduced to practice by Frontline solely or jointly with you or otherwise; you hereby grant, assign and transfer to Frontline, without the requirement of additional consideration, all right, title and interest (whether past, present or future) in and to the same.
Other than for the purposes of printing one hard copy of the material on this Website for non-commercial use, research, criticism or review, and subject to the conditions prescribed under the Copyright Act 1968 (Cth) in Australia and Copyright Act 1994 in New Zealand and any similar legislation which applies in your location, you may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit any of the content included in the Website, in whole or in part. Your License does not grant you the right to re-use content or materials from the Website unless expressly stated otherwise. Except as otherwise expressly permitted under law, no copying, redistribution, retransmission, publication, or commercial exploitation of Website material will be permitted without the Frontline permission of Frontline or the applicable content owner. In the event of any permitted copying, redistribution, or publication of copyrighted material, no changes in or deletion of author attribution, trademark legend, or copyright notice shall be made. You acknowledge that you do not acquire any ownership rights by downloading copyrighted material.
Unless otherwise agreed to by Frontline in writing, you may not: (i) decompile, reverse engineer, reverse assemble or otherwise attempt to discover any source code; (ii) remove or alter any trademark, logo, copyright or other proprietary notices, legends, symbols or labels on the Website; (iii) access the Website by any means other than through the interface that is provided by us; (iv) use the Website in any manner that could damage, disable, overburden, or impair the Website (e.g., you may not access the Website in an automated manner by use of “spiders,” “robots” or otherwise), nor use the Website in any manner that could interfere with any other party’s use and enjoyment of the Website; or (v) retrieve and/or store in electronic or any other form any material part of the databases underlying the Website.
Frontline is the exclusive holder of the Frontline name and logos, as well as all related names, logos, product and service names within Australia and New Zealand. Such names, designs and slogans are our trade marks and you must not use any of the foregoing without our prior written permission. All other names, logos, product and service names, designs and slogans on this Website are the trademarks of their respective owners the use of which require their prior consent.
By using the Website, you represent and warrant that you are 18 years of age or older. If you are not 18 years of age or older, you must not access or use the Website. You are responsible for making all arrangements necessary for you to have access to the Website and ensuring that all persons who access the Website through your internet connection are aware of the terms and conditions of this Agreement and the applicable EULA and comply with the same.
We reserve the right to disable any user name, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of this Agreement or an applicable EULA. We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered users.
The Website may permit you to post, submit, transmit, email, or otherwise make available on the Website questions, comments, data, content or information (collectively, “Postings”). You may only submit Postings that you create or that you have permission to submit and that do not violate rights of third parties. We do not claim ownership of any Postings that you may submit. However, by submitting Postings, you grant us, our subsidiaries, affiliates, successors, and assigns a perpetual, irrevocable, worldwide, royalty-free, fully-paid, non-exclusive, and sub-licensable license to use, copy, display, distribute, modify, adapt, publish, translate, publicly perform and publicly display the Postings (in whole or in part) and to incorporate the Postings into other works in any format or medium now or later known, and to sublicense such rights through multiple tiers of sublicenses as may be required to provide the Services to you and others.
You agree not to upload, post, submit, email, transmit, or otherwise make available any Postings that: (i) contain falsehoods or misrepresentations that could damage Frontline or any third party; (ii) are unlawful, obscene, defamatory, libelous, threatening, pornographic, harassing, hateful, racially or ethnically offensive, or encourage conduct that would be considered a criminal offense, give rise to civil liability, violate any law, or are otherwise inappropriate; (iii) contain advertisements, solicitations of business or spam; (iv) disseminate or transmit any worms, viruses or other harmful, disruptive or destructive files, code or programs; (v) collect or store personal information about others or otherwise invade their privacy; (vi) impersonate another person or forge headers or use any other method to disguise the true origin of the Posting; (vii) contain materials with protected copyright, trademark patent or other intellectual property rights unless you are the owner of such material or have license from the owner of any such proprietary rights to provide the materials; (viii) you do not have a right to make available under any law or under contractual or fiduciary relationships; or (ix) that otherwise violate this Agreement or the EULA. We are not responsible for Postings. All liabilities resulting from Postings remain with their respective originator(s).
We do not and are not obligated to pre-screen content submitted on the Website or through the Services, but we do have the right (but not the obligation) in our sole discretion to refuse or remove any content that is made available via the Website by any user that we feel violates the Agreement, an applicable EULA or is otherwise objectionable.
We may include advertisements on the Website. Your correspondence or business dealings with, or participation in promotions of, advertisers or third party vendors found on or through the Website, including payment and delivery of related goods or products, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser or third party vendor. Any questions, complaints, or claims should be directed to the appropriate advertiser or third party vendor. You agree that we shall not be responsible or liable for any loss or damage of any sort incurred as a result of any such dealings or as the result of the presence of such advertisers or third party vendors or product reviews or ratings on the Website. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third party vendors or advertisers, including information providers, or any other end users are those of the respective author(s) or distributors) and not ours.
Anyone linking to the Website must comply with the following guidelines and all applicable laws: any and all links are prohibited from (i) from showing, reproducing, or replicating any Website content that requires a username, password or other security measure to access; (ii) creating a browser, frame or border environment around any Website content; (iii) implying that Frontline is endorsing it or its products; (iv) misrepresenting a relationship with Frontline; (v) presenting false or misleading information about Frontline; (vi) using any Frontline trademarks, trade names, or logos without permission from Frontline; and (vii) containing content that is reasonably considered profanity, defamatory, vulgar, offensive, or otherwise unlawful.
If you believe that your work has been copied in a way that constitutes copyright infringement or otherwise violates your intellectual property rights, please contact us at the information below and provide us with the following: (i) identification of what is claimed to have been infringed; (ii) identification of what is claimed to be infringing; (iii) your contact information (or the contact information of the person we need to contact about the infringement); (iv) a statement that the person submitting the complaint is doing so with a good faith belief that use of the material in the manner complained of is not authorized by the owner, its agent, or the law; (v) a statement that the information provided is accurate, and under penalty of perjury; (vi) a physical or electronic signature of the person submitting the complaint; and (vii) if that person is not the owner of the content at issue, a statement that the person submitting the complaint is authorised to act on the owner’s behalf. By allowing such inquiries, Frontline assumes no obligations under law applicable to internet service providers.
THE WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTY OF ANY KIND. FRONTLINE, TOGETHER WITH ITS AFFILIATES, PARENT COMPANIES, AND SUBSIDIARIES, TOGETHER WITH ALL OF THEIR RESPECTIVE LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OWNERS, OFFICERS AND DIRECTORS (THE “RELEASED PARTIES”), SPECIFICALLY DISCLAIM ANY AND ALL WARRANTIES, FRONTLINE OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT AS WELL AS WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OR TRADE PRACTICE.
THE RELEASED PARTIES MAKE NO REPRESENTATION OR WARRANTY THAT: (i) THE WEBSITE WILL MEET YOUR REQUIREMENTS; (ii) THE PROVISION OF THE WEBSITE WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE; (iii) ANY RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE; (iv) THE QUALITY OF ANY PRODUCTS, SOFTWARE, SERVICES, INFORMATION, OR OTHER MATERIAL OBTAINED BY YOU THROUGH THE USE OF THE WEBSITE; (v) ANY ERRORS IN THE WEBSITE WILL BE CORRECTED; or (vi) THE WEBSITE OR USE THEREOF WILL ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE OR WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS OR BE ERROR FREE OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED.
YOU ACKNOWLEDE AND AGREE THAT FRONTLINE OFFERS THE WEBSITE FREE OF CHARGE AND, AS A RESULT, THE RELEASED PARTIES DO NOT GUARANTEE THE RELIABILITY, ACCURACY, COMPLETENESS, SAFETY, TIMELINESS, LEGALITY, USEFULNESS, ADEQUACY OR SUITABILITY OF THE WEBSITE. ACCORDINGLY, YOU AGREE TO EXERCISE CAUTION, DISCRETION AND COMMON SENSE WHEN USING THE WEBSITE. THE ENTIRE RISK FOR USE OF THE WEBSITE IS BORNE BY YOU. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ANY OR ALL OF THE RELEASED PARTIES BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THIS AGREEMENT, USE OF OR INABILITY TO ACCESS THE WEBSITE, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF GOODWILL, WORK DISRUPTIONS, COMPUTER FAILURE OR MALFUNCTION, OR ANY AND ALL OTHER PERSONAL OR COMMERCIAL DAMAGES OR LOSSES OF ANY KIND, EVEN IF ADVISED OF THE POSSIBILITY THEREOF, AND REGARDLESS OF THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF WARRANTY OR OTHERWISE) UPON WHICH THE CLAIM IS BASED. THE RELEASED PARTIES ARE NOT RESPONSIBLE FOR ANY LIABILITY ARISING OUT OF THE POSTINGS OR ANY MATERIAL LINKED THROUGH THE WEBSITE. IN NO WAY LIMITING ANY OF THE FOREGOING, IN NO EVENT SHALL ANY OF THE RELEASED PARTIES AGGREGATE LIABILITY FOR A CLAIM ARISING OUT OF OR IN CONNECTION WITH THE WEBSITE EXCEED THE ACTUAL AMOUNT OF EXPENSES ACTUALLY INCURRED BY YOU AND DIRECTLY RELATED TO YOUR ACCESS TO THE WEBSITE FROM WHICH A CLAIM ARISES OR $100.00, WHICHEVER IS GREATER.
You agree the foregoing disclaimers and limitations of liability apply with regard to any claim related to and/or arising out of the Website or use thereof notwithstanding anything to the contrary herein or in another agreement among you and Frontline. Some jurisdictions do not allow some or all of the foregoing limitations of liability or disclaimer of warranties, so some or all of the foregoing may not apply to you, in which case the liability shall be limited and warranties disclaimed to the maximum amount permissible under applicable law.
You agree to indemnify and hold the Released Parties harmless from and against any and all liability, losses, claims, demands or costs of any kind, including reasonable legal fees and costs of litigation, arising out of or otherwise related to your use of the Website, a breach by you of this Agreement, your Postings, your violation of any rights of another party, or any other damage caused by your use of the Website.
The Agreement and the relationship between you and Frontline is governed by the laws in Australia and New Zealand (whichever is applicable to your location or if not clear, at the election of Frontline) without regard to any conflict of law provisions. For any dispute regarding this Agreement or the Website, you agree to submit to the personal and exclusive jurisdiction and venue of the federal and state courts located in Australia and New Zealand (whichever is applicable to your location or if not clear, at the election of Frontline). Any proceedings to resolve or litigate any dispute regarding the Agreement or Website will be conducted solely on an individual basis. You agree that you will not seek to have any dispute heard as a class action, or in any other proceeding in which a party acts or proposes to act in a representative capacity. We agree to the same.
If any provision in this Agreement should be held illegal or unenforceable by a court of competent jurisdiction, such provision shall be modified to the extent necessary to render it enforceable without losing its intent, or severed from this Agreement if no such modification is possible, and the other provisions of this Agreement shall remain in full force and effect. The controlling language of this Agreement is English. If you have received a translation into another language, it has been provided for your convenience only. The non-enforcement of any provision of this Agreement shall not be construed to constitute a waiver of any breach of this Agreement.
You agree to comply with any and all applicable laws, codes, or regulations governing your use of the Website or Services. If you are located outside Australia or New Zealand, then you are responsible for complying with any local laws in your jurisdiction that might impact your right to use the Website, and you represent that you have complied with any regulations or registration procedures required by applicable law to make this Agreement enforceable.
All feedback, comments, requests for technical support and other communications relating to the Website should be directed to the following contact information:
Frontline Recruitment Group
02 8016 5400
GPO Box 3893
SYDNEY NSW 2001