I was a retail sales operations manager with a national business, and I was actually using Frontline recruitment as a supplier, they were helping me find staff. At the time I was wanting to move back home to Newcastle and that's when I found out about the franchise opportunities that were available.
I have no staffing industry experience prior to recruiting for my own teams in my own business when I was a retail sales operations manager.
It was the fact that it gave me a vehicle to move back to Newcastle. I'd always wanted to own my own business, but I didn't want to take the risk of doing it on my own, so it was a good model for me.
It's someone who likes people and loves to help and be part of their career journey. Also, someone who wants to work our solutions for their client. It's someone who wants to be successful.
It's throwing the balls up in the air in the morning, and catching them continuously all day. It's talking to a lot people, having some great laughs throughout the day, forgetting lunch (because I choose to, not because I have to). It's changing from talking to people, to working on the computer, to doing presentations, running ads, it's really varied. That's one of the things I love about it is that no day is ever the same.
The future for the Frontline brand, I believe, is unlimited. Now that we have the financial backing of a US-based global company, opportunities in the market, that we've highlighted and that are presenting themselves means that the business as a footprint is going to grow across Australia and New Zealand. Candidates and clients need us more than they ever have due to Covid and the recovery.
The Frontline HQ team actually looks after the entire back end including collections, invoicing, marketing, IT. If I've ever got a problem with a computer, I'm computer illiterate, so getting it fixed by just picking up the phone is so valuable to me. I'm also not a creative person, so having a marketing team boost me, is like A B C, I don't have to think about any of that. It allows me to focus on my job, which is recruitment.
My advice is to have the discussion. Pick up the phone to other franchisees that are currently in the network as well as they are all happy to talk to whoever is interested. Ask the question, I've been here 18 years and I love it!
It's really exciting. Opportunities for training and development, being able to work across the world, career opportunities, the opportunity to meet lots more people and being able to access learning and development, processes, marketing, the list goes on.
It's helping people daily, the sense of belonging and also the business allowing me a great lifestyle.